Privacy Policy

Effective Date: June 22, 2024

1. Introduction

Welcome to madebyismail.com ("we", "us", "our"). This website serves as the online portfolio for Ismail Yusuf, a freelance web developer specializing in web and logo design services. We are committed to protecting the privacy of our website visitors and potential clients. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

Our service is based in London, United Kingdom, and this policy is governed by the UK General Data Protection Regulation (UK GDPR).

2. What Data We Collect

We collect information in the following ways:

  • Information You Provide Directly: When you use the contact form on our website, we collect the personal data you choose to provide. This typically includes: Your Full Name, Your Email Address, and the content of your message.
  • Information Collected Automatically: Like most websites, we may collect non-personally-identifying information that web browsers and servers typically make available, such as your browser type, IP address, and the date and time of your visit. This data is used for analytics purposes to help us understand how visitors use our site so we can improve it.

3. How We Use Your Data

Your personal data is used for the following specific purposes:

  • To Respond to Your Inquiries: The primary reason we collect your data via the contact form is to respond to your questions, project inquiries, and other communications.
  • To Improve Our Website: We use anonymous analytics data to understand website traffic and enhance the user experience.

4. Our Lawful Basis for Processing

Under UK GDPR, our lawful basis for processing the personal data you provide through the contact form is "Legitimate Interests." It is in our legitimate business interest to be able to respond to your direct inquiries and manage our business communications.

5. Data Sharing and Third-Party Services

We do not sell your personal data. To operate our website and services effectively, we rely on trusted third-party providers who have their own robust security and privacy policies.

  • SendGrid: When you submit our contact form, the data is processed by our secure backend and sent as an email using the SendGrid API. This is done to securely and reliably deliver your message to our inbox. You can view SendGrid's Privacy Policy here.
  • Google Cloud & Firebase: Our website and its backend API route are hosted on Google Cloud's secure infrastructure via Firebase. You can view the Google Cloud Privacy Notice here.

6. Data Security

We take the security of your data seriously and have implemented the following measures:

  • Our website is served exclusively over HTTPS, which uses SSL/TLS encryption to protect any data you send from your browser to our server.
  • Our contact form does not send data directly from the browser. It uses a secure backend API route, and sensitive credentials (like our SendGrid API key) are stored as secure environment variables, not in publicly accessible code.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you contact us but do not become a client, we will typically delete your inquiry details within a reasonable timeframe.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing of your personal data.

To exercise any of these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this policy from time to time. The "Effective Date" at the top of this page will always indicate when the last changes were made.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@madebyismail.com